FAQ
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to support@reibii.com
Yes, our storage rack is very easy to install, taking only 10 to 15 minutes. We provide clear installation instructions and a video guide, along with all necessary tools—no need to purchase additional items. Should you have any questions, feel free to contact our professional service team anytime.
Free shipping on all items.
From the time you place your order, it typically takes a total of 3-8 business days to be delivered. This includes both order processing and shipping time.
The maximum load capacity for each shelf is clearly stated on its product page. Our products undergo rigorous quality testing. Please choose a model suitable for the weight of the items you plan to store and do not exceed the maximum limit to ensure safety.
You can pay by credit card or PayPal.
You can reach us through the following channels:
Email: Send us an email at support@reibii.com.
Message: You can also find the message form on the "Contact Us" page of the website, fill in your question and contact information, and we will handle it as soon as possible.
Customer Service Time: Monday to Friday & Sunday, 9:00 am – 10:00 pm (PST Time)
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